Help Center
Support Documents
How To Prepare for a Surgical Procedure
This worksheet provides a series of questions that will help you and your family prepare for surgery and recovery. Getting answers to questions before a procedure empowers the patient and can improve the recovery!
How to Handle a Denied Medical Claim
Even when a claim is denied, you do not have to accept it and pay. There are very simple things that can be overlooked when filing a claim that will cause a claim to be denied. Find out what to do if faced with a denial.
Tips for How to Choose a Health Plan
Finding the right health plan to cover you and your family can be a difficult task. Use this field guide to understand the process and what you should know before making this decision.
How to Understand COBRA?
COBRA may be your best option when you have a change in your job status (expected or unexpected) and health coverage from your employer is going away. Though it is often difficult to understand, knowing how COBRA works will put you one step ahead during a time when there are decisions to make.
How to Negotiate a Large Medical Bill
Having a large medical bill hanging over your head can be a daunting experience. Paying for it is even more difficult. This guide will help you navigate the process, provide tips on negotiating and keep your credit in tact.
How to Obtain Insurance Pre-Authorization
Knowing when to get permission for treatment can save you thousands of dollars. Understand what pre-authorization means and how important it can be for your wallet.
How to Understand Your EOB
Even though EOBs can appear confusing, they do not have to be. This field guide will help you understand the math using simple language and an easy to follow example.
How to File a Medical Tax Deduction
Do not let tax time get you down. Understand how medical expenses can reduce your taxes. This field guide helps you get started with document collection and next steps.
How to Ask Your Doctor about Generics
The difference between brand name and generic drugs is substantial. Is a generic medication right for you? Understand the important questions to ask your doctor if you're thinking about making a change.
How To Switch Prescriptions from One Pharmacy to Another
You have found your medication for less money at another pharmacy. This guide walks you through the steps to take to transfer your prescription. Do not know where to find your medication for less - there are tips for that too!
How to Understand Your Insurance Policy
This guide provides tips for understanding your health insurance policy.
How to Use a Prescription Coupon
This guide provides an overview of how to use a manufacturers coupon for a prescription.
How to Switch Doctors
This guide walks you through the steps of switching doctors for your common medical services.
How to Understand In vs. Out of Network
This guide helps you understand the difference between in network and out of network providers.
