Help Center

No. Generally, it means that your provider has graciously decided to write-off the portion you did not pay in exchange for prompt payment or avoiding a situation where they had concern that they may not have been able to collect payment.

Absolutely! In fact, if you are uninsured, you should negotiate more than anyone else. Providers routinely discount their bills and there is no reason you should have to pay the equivalent of the sticker price when other people are not.

Some providers may not. They may already price their services in such a way that they are unable to discount further, but it never hurts to ask.

Generally speaking, your provider will simply write off the portion of the bill you do not pay and NOT report that to your insurer. As a result, you may benefit from having the full amount of the patient responsibility credited toward your deductible. See Understanding Your Deductible for more information.

You can try, but generally, the larger the bill, the more room there is to negotiate.

Offer what you can legitimately pay. If it’s not enough, the provider may offer to set up terms, often times interest free. Just be sure that whatever payment(s) you commit to, you are able to keep that commitment.

The business office listed on your bill is the best place to start. If they are unable to help you, ask them to direct you on to someone who can.

There is no set amount, however, many hospitals will consider some bills for charitable write-offs. Generally, the rule of thumb is that that is for instances where the patient responsibility is in excess of $10,000.