Help Center

To add a family member to your account head over to the "bill management" section of the site. Currently, the only way to add a person is in step one of adding a Bill, EOB, Payment, and/or Prescription in the bill management section. This functionality is indicated by colored boxes with "+Bill" or "+EOB" (for example) written in them. Select one of these options that's most fitting. Once you select the document you are adding, step one asks you to select a family member. There will be a blue link on the right side of that box that says "Add Family Member." Click on that link. You will them be given the option to add a family member. This process is repeatable. Once you add your family members, you do not need to add the document. Just click on another part of the site to navigate away from bill management section.

Yes! To do so click on "Settings" in the green bar in the upper right hand corner of the site. Once you click on Settings, click on "Edit Account Settings" in the green bar near the top of the screen. Then click on "Give Another Person Access to This Account." From here, all you have to do is provide the email address of the individual you wish to add, select their birth year and then click "Add Person." They will then be sent an email providing them with instructions on how to access the account.