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Security and privacy are our utmost concerns. change:healthcare is HIPAA (Health Insurance Portability and Accountability Act) compliant and uses data security standards that exceed those required by the federal government when handling all aspects of healthcare data.
To maintain your privacy and ensure that your information is viewed ONLY by you we require a personal identifier, either the social security number or member ID. We take security very seriously and the number is encrypted and NOT stored on our servers.
